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  The Asset Manager will be responsible for managing the full lifecycle of IT assets across the USCG enterprise, including hardware, software, licenses, and configuration items. This role supports the accountability, availability, and audit-readiness of Government Furnished Equipment (GFE) and contractor-managed assets across shore, afloat, and classified environments. The Asset Manager will work closely with engineering, logistics, and cybersecurity teams to ensure accurate inventory, warranty tracking, refresh planning, and maintenance coordination. The ideal candidate is organized, detail-oriented, and experienced in federal asset management and...

  The Quality Assurance Lead will be responsible for developing and overseeing quality control processes to ensure deliverables, services, and program outputs meet or exceed contract requirements under the USCG VIA Call 1 contract. This position leads the implementation of the Quality Assurance Plan (QAP), oversees compliance with service quality expectations, and ensures consistent, audit-ready documentation across service towers. The QA Lead will collaborate closely with Program Management, Engineering, Service Management, and customer stakeholders to enforce standards and drive continual improvement. The ideal candidate has experience managing QA...

  The Business Relationship Manager (BRM) will serve as the primary liaison between Coast Guard mission owners and the SMS delivery team to ensure IT services align with evolving operational needs and customer expectations. This role is instrumental in driving customer satisfaction, surfacing requirements, and translating user feedback into actionable service enhancements across the USCG VIA Call 1 contract. The BRM will develop and maintain strong relationships with key stakeholders, support performance and satisfaction reporting, and champion continual service improvement. The ideal candidate combines exceptional communication skills, a customer-centric...

  The IT Operations Lead will be responsible for managing day-to-day enterprise IT operations, service availability, and real-time incident resolution across USCG’s Command Center and associated infrastructure environments. This leader will oversee Tier 2 and Tier 3 escalations, coordinate with service towers, and ensure reliable performance across a hybrid network of cloud, shore, afloat, and classified systems. The IT Operations Lead plays a vital role in delivering mission readiness, system uptime, and performance compliance across a highly distributed and complex technical environment. The ideal candidate will have deep technical operations...

  The Service Management Lead will be responsible for the development, implementation, and oversight of ITIL-aligned service management processes and performance metrics supporting the USCG VIA Call 1 contract. This individual will lead service governance, ensure compliance with SLA/OLA requirements, and provide strategic guidance on continual service improvement initiatives. The Service Management Lead shall have a strong understanding of the DHS Enterprise Service Management Framework (DESMF), the Technology Business Management (TBM) model, and experience with enterprise-scale ITSM platforms. Ability to work in a fast-paced environment and communicate...

  The Deputy Program Manager will be responsible for day-to-day operational leadership and support for the successful execution of the USCG VIA Call 1 contract. This position will serve as the designated alternate to the Program Manager, providing critical oversight across functional areas including engineering, cybersecurity, logistics, asset management, and service operations. The ideal candidate will bring a blend of operational depth, program execution acumen, and strong team coordination experience. This is a hands-on leadership role that requires the ability to manage people, processes, and outcomes while maintaining alignment with DHS performance...

  The Program Manager will be responsible for the leadership, execution, and oversight of a large-scale IT sustainment and modernization contract for the United States Coast Guard. This position requires a technically proficient and operationally seasoned leader who can drive results across a multidisciplinary team supporting enterpfr4r4fr4r4rise systems spanning shore, air, and afloat environments. The ideal candidate brings a deep understanding of federal IT lifecycle management, SLA governance, and cross-functional coordination in accordance with DHS’s DESMF, TBM, and Force Design 2028 strategies. Must have a successful record of managing IT...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.   SMS has been serving the advanced...

  This role will support the 844th Communications Group at Joint Base Andrews (JBA), but includes supporting the Air Force District of Washington (AFDW) and Headquarters Air Force (HAF) customers on both NIPRNet and SIPRNet domains for the development of the CCC building. The preferred candidate will have excellent communications skills, a strong customer service orientation and experience serving as an advisor to Chief Architect and other Government/Contractor staff and managers.   As a dynamic...

The Systems Engineer II position provides support to the engineering and maintenance of the organization's systems infrastructure, including

  SMS is seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.   ***This position is currently based in Reston, VA, and will relocate to Fort Belvoir, VA, possibly by the end of the year***