AFCENT NOSC – IT Technical Trainer

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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• Primary duties include training deploying personnel, writing lesson plans, and training material, maintaining the training facility and associated lab equipment to include setup and tear down for each class, maintaining web-based scheduling and training materials, and teaching reoccurring training courses to government personnel and other contractors.
• Develop training lesson plans and accompanying educational materials in support of two formal training courses; one course to prepare personnel to provide enterprise networking, systems, and engineering support for networks and Expeditionary Communication Squadrons (ECSs).
• Train approved government, contracted, and deploying personnel on current software and hardware technologies. Training includes Microsoft, Cisco, Linux OS, LogRythm, Fedelis, Carbon Black, Trellix, and Tenable systems. Training also requires familiarity with applicable/associated hardware for Sun, Cisco, ODS, and various processor-based servers’ equipment.
• Source a wide variety of LAN/WAN, cybersecurity, and emerging technology training courses from both Air Force and commercial training sites ; schedule personnel for training courses; develop in-house training classes/seminars; schedule and conduct in-house networking technology training classes; conduct and facilitate On-the-Job Training; evaluate, analyze, and document critical work center tasks; develop work center training plan in accordance with applicable Air Force training standards, instructions, and regulations; track and document employees training progression; certify employees ability to perform tasks.
• Assess the applicability of commercial training to be integrated into the government training plan.
• Manage the government provided training room/facility, and associated lab.
• Identify necessary equipment and materials required to accomplish training objectives. Maintain an automated scheduling database for the training lab.
• Develop new curriculum to meet current and future training requirements.
• Provide oversight of other training managers including scheduling their work to support approved training requirements.
• Develop training plans, training aids, and training records for IT professionals.
• Establish training programs to meet local knowledge and skill requirements and to enhance professional awareness of the technologies utilized.
• Develop portable training materials to be delivered over multiple mediums, including traditional classroom, web-based, and portable/removable media-based training

Qualifications

• B.S. in related field and 5 or more years’ relevant experience
• or
• 7 or more years’ relevant experience.
• Firewall and Unix/Linux experience.
• Monitor and evaluate the effectiveness of the enterprise’s cybersecurity safeguards to ensure they provide the intended level of protection.
• Ability to monitor and maintain databases to ensure optimal performance.
• Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server using server images.
• Experience with implementation of storage solutions, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments.
• Must possess experience and demonstrate an understanding with managing Microsoft users and permissions, creating active directory domain services (AD DS) forests, designing server infrastructure, troubleshooting, protecting network, and user data.
• Secret clearance required.

Certifications

• CCNP
• VCTA
• Trainer certification (Microsoft, Cisco, or military equivalent)
• ITIL Foundation (candidate has up to 60 days to acquire ITIL Foundation certification)

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. 

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.