AFCENT NOSC – Network Administrator: Enterprise Technical Services

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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• Provide 24/7 administrative support for local and deployed users.
• Monitor for and provide distribution (via existing software tools) of written notifications of authorized service interruptions, notices to airmen (NOTAMs), and communication tasking orders (CTOs).
• Review and correct/provide corrective guidance regarding document formatting and requirements adherence.
• Track acknowledgement and compliance of customer sites with distributed administrative documents.
• Provide updates to the customer regarding status changes of existing ASIs.
• Produce and compile customer site information daily for leadership briefings.
• Manage customer access to document tracking tools.
• Provide training to contractor and military personnel.
• Support creation of daily AFCENT communication status report as required.
• Maintain Heads-Up Display (HUD) tickets to coordinate with sites to track unscheduled outages at the site level.
• Provide General Networking support.
• Provide LAN support.
• Provide WAN Enterprise support.
• Provide technical and general O&M support as required.
• Provide documentation/reports support as required.
• Provide meetings/briefings support as required.
• Provide functional training support as required.
• Provide OCONUS deployment/TDY travel support as required.
• Provide CONUS TDY support as required.

Qualifications

• 3 or more years’ relevant experience.
• LAN and WAN Enterprise support experience.
• Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.
• Secret clearance required.

Certifications

• CCNA
• ITIL Foundation (candidate has up to 60 days to acquire ITIL Foundation certification)

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. 

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.