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The Service Management Lead will be responsible for the development, implementation, and oversight of ITIL-aligned service management processes and performance metrics supporting the USCG VIA Call 1 contract. This individual will lead service governance, ensure compliance with SLA/OLA requirements, and provide strategic guidance on continual service improvement initiatives. The Service Management Lead shall have a strong understanding of the DHS Enterprise Service Management Framework (DESMF), the Technology Business Management (TBM) model, and experience with enterprise-scale ITSM platforms. Ability to work in a fast-paced environment and communicate...
The Deputy Program Manager will be responsible for day-to-day operational leadership and support for the successful execution of the USCG VIA Call 1 contract. This position will serve as the designated alternate to the Program Manager, providing critical oversight across functional areas including engineering, cybersecurity, logistics, asset management, and service operations. The ideal candidate will bring a blend of operational depth, program execution acumen, and strong team coordination experience. This is a hands-on leadership role that requires the ability to manage people, processes, and outcomes while maintaining alignment with DHS performance...
The Program Manager will be responsible for the leadership, execution, and oversight of a large-scale IT sustainment and modernization contract for the United States Coast Guard. This position requires a technically proficient and operationally seasoned leader who can drive results across a multidisciplinary team supporting enterpfr4r4fr4r4rise systems spanning shore, air, and afloat environments. The ideal candidate brings a deep understanding of federal IT lifecycle management, SLA governance, and cross-functional coordination in accordance with DHS’s DESMF, TBM, and Force Design 2028 strategies. Must have a successful record of managing IT...
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced...
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced...
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced...
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced...
Provide the Air Force Research Laboratory (AFRL) Rocket Lab with Tier III Linux technical support by providing expert level customer service support for AFRL Linux workstations and clusters through problem remediation detailed within the Web Help Desk (WHD) ticketing system. Expert level support requires an in-depth knowledge of IT concepts, and more than significant troubleshooting skills gained through experience, certification, and formal training.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations,...
This job opening is a generic requisition for all Web Developers, DBA's, and Configuration Managers currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch soon.
This job opening is a generic requisition for all business operation positions to include Technical Writers, Technology Advisors, Technical Trainers, Knowledge Managers, Business Operation Managers, and Enterprise Operation Managers currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch...
This job opening is a generic requisition for Program Managers and Project Managers currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch soon.
This job opening is a generic requisition for all Field Service Engineers, IT Asset Managers, and Logistic Managers currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch soon.
This job opening is a generic requisition for all System positions to include Systems Administrators, System Engineers, and Computer Systems Analyst currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch soon.
This job opening is a generic requisition for all Networking positions to include Network Administrators, Network Engineers, Network Analyst, and Network Architects currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch soon.
This job opening is a generic requisition for all Cloud Engineers, Cybersecurity Analyst, Security Managers, and Information System Security Managers and Officers currently on the US Air Force Central Command (AFCENT) Network Operations Security Center (NOSC). Positions are at either Shaw AFB or Lackland AFB.
SMS is currently working on transition activities for the AFCENT NOSC contract and will be in touch soon.
SMS is looking for a Telephone Systems OSP Cable Technician on the Kirtland Air Force Base C4 Contract in Albuquerque, New Mexico. The Outside Plant Cable Technician is responsible to maintain and repair OSP copper and fiber cable systems and related infrastructure throughout the installation.
SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and...