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Seeking a Client Support Technician to work on our C4 Contract at Kirtland Air Force Base in Albuquerque, NM. This Tier 1 service desk position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this position, as are excellent written and verbal communication skills. Tracking and auditing of physical and software IT assets. The...
SMS is searching for qualified candidates for the position of a Senior Windows Systems Administrator supporting the AFINC II 26th Network Operations Squadron (26NOS). We are seeking an individual for IT Cyberspace senior level with a strong cybersecurity server knowledge to work in a System Administrator work role. If you are seeking a dynamic place to work, please review the list of responsibilities and qualifications. SMS is seeking a Virtualization Engineer (VMWare) to support all aspects of Air Force Intranet Control Support (AFINC) enterprise operations, to include technical planning, design, development, integration, assessment, and requirements analysis, as well as...
SMS is looking for a Tier II Technical Support Technician to provide intermediate-level customer support for hardware running Windows 10 or higher for the Air Force Research Laboratory (AFRL) Rocket Lab. Additionally, the position provides intermediate-level customer service for incidents and problem remediation provided within the Web Help Desk (WHD) ticketing system. Sucessful candidates will have in-depth knowledge of IT concepts, and more than basic troubleshooting skills gained through experience, certification, and formal training.
As a...
SMS is seeking a motivated and detail-oriented Client Support Technician to join our team. In this role, you will provide first-line technical support in a dynamic environment that includes Windows/Linux workstations, multiple networks, and both local and cloud-based applications. You will be responsible for resolving technical issues, maintaining help desk tickets, and ensuring customer satisfaction.
This role requires strong communication skills, technical expertise, and the ability to work independently or collaboratively in a fast-paced setting.
SMS is seeking a Virtualization Engineer (VMWare) to support all aspects of Air Force Intranet Control Support (AFINC) enterprise operations, to include technical planning, design, development, integration, assessment, and requirements analysis, as well as future capability needs (near and long-term) to drive the design and maintenance an IT Enterprise.
SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing...
SMS is seeking an experienced ACAS Operator to support the Air Force 26 NOS.
We offer proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS is looking for a highly motivated self-starter to join our Service Desk team at Randolph AFB supporting the Air Education and Training Command Wireless Program Management Office. Our team provides help desk support to the deployment of commercial Learning Wi-Fi, supporting the commands efforts to coordinate and satisfy customer’s Base Information Transport Infrastructure (BITI), GuestNet and Long Term Evolution (LTE) wireless requirements.
SMS is a fast growing, veteran-owned business that's...
The Tier I Technical Support Specialist provides the AFRL/RQ-West Rocket Lab with Tier I assistance by delivering customer support for hardware running Windows 10 or higher and provides Tier I customer service and problem remediation via the Web Help Desk (WHD) ticketing system. The best candidate will have knowledge of IT concepts and more than basic troubleshooting skills gained through experience, certification, and/or formal training.
SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing...
SMS is currently seeking an Intermediate Database Analyst/Programmer in Fort Huachuca, AZ . The desired candidate for the database administrator (DBA) within the Regional Cyber Center – CONUS (RCC-C) will become part of a customer focused team responsible for the ongoing maintenance and documentation of database components supporting critical information systems and enterprise end users.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and...
SMS is looking for a Computer Support Technician to support the 688th CW at Lackland AFB in San Antonio TX. The Wing delivers information operations and engineering infrastructure capabilities integrated across air, space, and cyberspace. The mission is to deliver proven information operations, engineering and infrastructure capabilities integrated across air, space and cyberspace domains. Under the direction of IT Support Lead, contractors monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques on 1,200 computers at five different buildings on JBSA-Lackland and Port San Antonio.
SMS Data Products is seeking a dynamic, highly skilled, and motivated Senior Level Cyberspace Functional Lead to join our SysAd team at Maxwell Air Force Base Gunter Annex in Montgomery, AL within the US Air Force AFINC II contract. The position will support the 26th Network Operation Squadron (NOS) Systems Administration’s (SysAd) Cyberspace Operations and Maintenance (O&M) team. A successful candidate will be leading the Enterprise of Things technical team with the organization's mission-critical applications, system platforms, and core services. A candidate will play a vital role in advising and crafting quality technical solutions as needed by leadership as well as...
SMS is seeking an experienced ACAS Operator to support the Air Force 26 NOS.
We offer proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
The Tier I Technical Support Specialist provides the AFRL/RQ-West Rocket Lab with Tier I assistance by delivering customer support for hardware running Windows 10 or higher and provides Tier I customer service and problem remediation via the Web Help Desk (WHD) ticketing system. The best candidate will have knowledge of IT concepts and more than basic troubleshooting skills gained through experience, certification, and/or formal training.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation....
SMS is hiring a LRA IAO (Local Registration Authority Information Assurance Officer) for our C4 contract on Kirtland Air Force Base in New Mexico. This position is responsible for the performance of IAO (Information Assurance Officer) duties in direct support of the C4 LRA (Local Registration Authority) Office. The IAO will act as an auditor of LRA systems, policies, processes, and overall program compliance. The IAO will collect and review data, review manual logs, review systems logs, and investigate any suspicious actions or activity. Performs tasks such as securing logs, backing up logs, reviewing logs, documenting findings, and enforcing security requirements. The IAO will fulfill the AF PKI...
SMS is hiring a LRA IAO (Local Registration Authority Information Assurance Officer) for our C4 contract on Kirtland Air Force Base in New Mexico. This position is responsible for the performance of IAO (Information Assurance Officer) duties in direct support of the C4 LRA (Local Registration Authority) Office. The IAO will act as an auditor of LRA systems, policies, processes, and overall program compliance. The IAO will collect and review data, review manual logs, review systems logs, and investigate any suspicious actions or activity. Performs tasks such as securing logs, backing up logs, reviewing logs, documenting findings, and enforcing security requirements. The IAO will fulfill the AF PKI...
SMS is seeking a dynamic, motivated individual to serve as an Enterprise Tools Analyst for the 26 Network Operations Squadron (26NOS) at Maxwell Air force Base-Gunter Annex, Alabama. Our Analysis Team conducts network research and network analysis through AFNet monitoring and performance, and in support of 26NOS Operations Teams, 26NOS Senior Management and external USAF customers. Additionally, supports system assurance and network availability through AFINC circuit utilization monitoring and reporting of bandwidth utilization and system availability utilizing enterprise level tools.
SMS has a full-time job opportunity for a candidate to join the Air Force Research Laboratory (AFRL) Application Development team at Kirtland AFB in Albuquerque, NM. The ideal candidate provides application development support to AFRL by comprehending industry standard software engineering methodologies and applying these techniques while developing and maintaining application solutions. The candidate should have experience with configuring systems to define, manage, automate, and structure business processes for an organization. As a ServiceNow developer, the candidate will play a pivotal role in customizing and expanding the ServiceNow platform to meet the specific needs of...
SMS is seeking a highly motivated experienced Information Assurance Officer (IAO) in support of a dynamic team at Maxwell AFB, Gunter Annex, AL. The IAO will support and maintain the authorization of the systems throughout the RMF life-cycle. Provide support and technical expertise related to Defense in Depth principles and technology in security engineering designs and implementation. Be responsible for obtaining and maintaining ATO/ATC. The candidate will be able to fully support new and existing inspectable DoD programs. They will manage the Information Assurance team and their work products, ensuring high quality performance and deliverables.
SMS is looking for a Linux System Administrator to work on one of our contracts at Kirtland Air Force Base in New Mexico. This position is responsible for providing Tier I/II Linux Support and Administration services to Air Force Research Laboratory (AFRL) - Phillips Research site Information Systems Management (PRsISM) contract. You will, under minimal supervision and in conjunction with enterprise services, install, configure, and maintain various EL7/8 & Windows installed Server and Desktop systems, corresponding software/services and support light networking needs.
SMS is seeking a dynamic, motivated individual to serve as a Junior or Mid-Level Endpoint Security Solutions (ESS) Operator I or II (depends upon experience) in support of the 26 NOS, US Air Force at Maxwell AFB, Gunter Annex. The ideal candidate with have experience in information system administration with a strong cybersecurity knowledge. The ESS Administrator will provide Information Assurance and integration support on the ESS tool suite. Provide system analysis, troubleshooting and integration support. If you are seeking a challenging place to work, please review the list of responsibilities and qualifications. If you don’t meet all the qualifications, a...