26NOS - SysAd - Windows Administrator - Jr/Mid

The AFINC II contract supporting the 26th Network Operations Squadron (26NOS) is searching for qualified candidates for the position of a Junior / Mid-Level Windows Systems Administrator I or II. If you are seeking an exciting place to work, please review the list of responsibilities and qualifications. If you don’t meet all of the qualifications, a candidate may still be considered depending on their level of experience.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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• Conduct administration of Microsoft Windows Server to include configuration management, security updates, patching, software upgrades and mitigation of vulnerabilities
• Effective and timely communication with users both in and outside 26NOS is required, including understanding needs and operational strategies to meet requests
• Collaborating with the team on future direction and opportunities for new technology
• Establishing equipment requirements, tracking hardware and software, and staying current with platform, application, & industry developments for Windows systems
• Monitor, identify, investigate, troubleshoot & scope network, hardware, software or security issues to provide recommendations for improvement or resolve problems based on documented solutions
• Assist in deploying and supporting application, web or database servers in a virtual environment
• Provide a periodic report of system status to include uptime, incident and problems, open issues. Able to audit, remediate, maintain, collect and document security artifacts related to DISA Security Technical Implementation Guide (STIG) checklist documentation on supported systems utilizing technical procedures, best practices, hardening guidance, vendor manuals, and user guides
• Ability or experience in evaluating scan report data from ACAS Tenable.SC or Tenable Nessus Scanners; participate in the review and response phases of the Vulnerability Management (VM) life cycle
• Aptitude to support provisional installation, configuration, operation and maintenance of server systems hardware (Dell PowerEdge, HPe ProLiant, etc.), and utilize related infrastructure devices such as KVMs, out-of-band management (OOBM) tools like integrated lights-out (ILO), iLO Amplifier, integrated Dell Remote Access Controller (iDRAC) or Open Managed Enterprise (OME) appliances
• Utilize and/or implement technical solutions based on defined mission scope and using approved software tools such as PuTTY, SecureCRT, Remote Desktop Protocol (RDP), NotePad++, etc.
• Aptitude to test/interact with new software technologies in environment with 3^rd party monitoring tools to track overall health and availability of apps: Splunk Enterprise, SolarWinds Orion platform, McAfee Endpoint Security Systems (ESS), Microsoft Endpoint Configuration Manager (MECM), WSUS, ForeScout, NAGIOS, Veritas NetBackup, etc.
• Ensures networks receive periodic updates from AFCYBER-released software patches, updates, and upgrades via Time Compliance Technical Orders (TCTO), Time Compliance Network Orders (TCNO), Maintenance Tasking Order (MTO) and Notices to Airman (NOTAMs)
• Assist AF Cyber personnel with Information Assurance Vulnerability Management (IAVM) programs, cybersecurity toolsets, and Operation Order (OPORD)/Fragmentary Order (FRAGO) support
• Candidate will report to the 26^th NOS Systems Administration (SA) team leadership

Qualifications/Requirements:

• Experience within DoD environment or enterprise data center desired
• Experience with supporting Windows desktops and/or servers
  • Must have a minimum of 1-5 years of experience with WinOS technologies
  • Prefer a minimum of 2-4 years of experience with Windows server environment
• Knowledge of network protocols and technologies: DHCP, ICMP, LDAPS, NetFlow, Polling, SCP, SMTP, SNMP, Syslog, TCP/IP, VLANs, WMI
• Exposure to SCCM/WSUS/MECM patch/software management technologies
• Exposure to virtualized environments such as VMware vSphere’s vCenter Server Appliance (vCSA), ESXi hosts, virtual machines (VMs), VMTools and VMware hardware version
• Support day-to-day technical communication systems, alerts and incident tickets queue in support of operations; Open/track change requests and interact with external customers or vendors
• Familiarity with networking security, desktops/laptops, middleware, client/server software, Office products, server operating systems, virtualization, managing data, applications, websites, or database supporting a multi-site, multi-domain Windows forest
• Responsible for shared 24x7 coverage of the Windows physical and/or virtual support
• Familiarity with Active Directory creation and maintenance of user accounts, computer OU objects, security group policies including limitations of capability, permissions and access
• Ability to work both independently and as an effective team member, planning and organizing work, and have the flexibility to cope with a changing environment and short deadlines

Competencies:

• Interact well with all levels of management across multiple teams consisting of Government civilians, contractors, and military personnel
• Self-motivated self-starter, able to work autonomously and as part of a team, sharing knowledge to help others in a fast-paced cyber environment
• Possess refined critical thinking skills and thrive in fast-paced multi-task environment
• Good communication and interpersonal skills; Ability to follow policies and procedures
• Approach work tasks as diplomatic, adaptive to a dynamic environment, dependable and reliable
• Aptitude to address negative situations and resolve them in a positive manner
• Experience maintaining, overseeing and troubleshooting computers and related peripheral equipment performing preventative maintenance in accordance with department policies
• Proactively stay current with the latest server infrastructure and storage technologies releases
• Ability to lift, rack and provision government furnished equipment (GFE)

Education/Certification(s):

• Technical degree, Associates or, bachelor’s degree in computer science/information systems, Science/Engineering/Math, or 1-5 years’ relevant experience in Information Technology preferably within system or application administration is acceptable.

•  Requires a DoD 8570.01-M IA Workforce Information Assurance Technical (IAT) Level II certification:
  • CompTIA Security+ CE (Continuing Education)
  • CompTIA Cybersecurity Analyst (CySA+) CE (Continuing Education)
  • (ISC)² Systems Security Certified Practitioner (SSCP)
  • GIAC Global Industrial Cyber Security Professional (GICSP)
  • GIAC Security Essentials Certification (GSEC)

•  Requires one of the following DoDM 8140.03 Computing Environment/Operating System (CE/OS) Cyberspace Workforce Certification requirement(s) DCWF roles.
  • Microsoft 365 Certified: Identity and Security
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Microsoft Certified: Azure Network Engineer Associate

Clearance: 

• Active DoD Secret required or ability to complete investigation process for interim with potential to upgrade to Top Secret clearance preferred

SMS is a veteran-owned network integrator established in 1976.  With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees. 

SMS is an Equal Opportunity Employer.