• NGA - Enterprise Management Systems (EMS) Engineer

    Job Locations US-VA-Springfield
    Job ID
    # of Openings
    Clearance Requirement
    Education Requirement
    Bachelor's Degree
    IAT II
    Experience Level
    8570 Compliant
    IAT 2
  • Overview

    SMS is a fast growing, veteran-owned business that's has supported Federal Government's IT initiatives for over four decades.  We work side-by-side with our Federal clients as a trusted, long-term partner to offer innovative advice and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best-of-breed business processes. The SMS advantage in management and technology consulting includes deep domain expertise in complex networking design and unifying communities of interest. 


    We have strong capabilities in design & build, planning, governance, quality management, security, analytics, virtualization, operations and business process improvement. For 40 years, SMS has brought customer satisfaction to Federal clients and formed lasting alliances with leading technology companies and talented small businesses to deliver joint, leading-edge, cost-effective services and products. 

    Submit your resume today!


    Designs and defines system architecture for new or existing computer systems

    General Summary:

    An Enterprise Management Systems (EMS) Engineer's expertise is needed to support Data Center Service 

    Must be able to support a large, complex server and network infrastructure
    Must possess a strong work ethic, be self-directed, and be a detail-oriented professional
    Must be willing to learn and adapt to new, cutting edge technologies
    Must be willing to document work and participate in customer change procedures
    Must possess excellent time management skills and the drive to work unsupervised
    Must be a team player; willing to both share knowledge and learn from others to ensure the team's success

    Principle Duties:

    • Performs installation, administration, management, configuration, testing, and integration tasks related to the Fault and Performance tools.
    • Configures EMS tools to provide up-to-date operational and performance status of servers and applications.
    • Develops, implements, and executes standard procedures for the administration, backup, disaster recovery, and operation of the EMS tools including operating system security hardening, backup management, capacity planning, change management, version/patch management, and lifecycle upgrade management.
    • Configure EMS tools to provide up-to-date operational and performance status of servers and applications.
    • Perform actions and activities on Solaris, Linux, and Windows operating systems as needed.
    • Interfaces with DSC Operations staff to adapt EMS tool capabilities to meet operational requirements.
    • Assists with analysis using EMS and other tools to detect and respond to IT events, incidents, and outages.
    • Performing systems hardening to DoD Standards
    • Apply vendor patches and new designs to keep products up-to-date and meet security requirements.
    • Patching occurs after 4pm for some systems and after 6pm for other system
    • Maintaining up to date documentation of designs/configurations including diagrams in MS Visio and/or PowerPoint
    • Create shell and Perl scripts to facilitate automated tasks
    • Work with other Service Providers to support areas of common interest
    • Work with engineers to establish and modify thresholds to better monitor systems
    • Working with software and hardware vendors to resolve issues and share requirements


    8-10 years of related systems engineering experience.

    3-6 years of experience with BMC specific tools

    Skills and Abilities:

    • Experience with BMC fault and performance management tools; including installation, configuration, and administration
    • Fault event rules development, performance threshold management
    • Experience with tools in an enterprise environment
    • Experience with one or more of security hardening, backup management, capacity planning, change management, or patch management.
    • Event analysis
    • Strong background in Unix, Solaris, Linux, or Windows servers
    • Scripting skills

    Desired Skills:

    • Specific experience with BMC tools including BPM, BPPM, BEM, and SIM including service modeling
    • Experience with CA eHealth or other network performance tools
    • Windows, Solaris, or Linux administration experience
    • Storage and D
    • Scripting (perl, python, powershell)
    • Service Model development


    SMS is an Equal Opportunity Employer. 


    SMS is a veteran-owned network integrator established in 1976.  With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.  


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