JRSS - Arcsight Application Admin

Job ID
# of Openings
Clearance Requirement
Education Requirement
Bachelor's Degree
ITIL v3 Foundation, Security+
Experience Level
8570 Compliant


SMS is a fast growing, veteran-owned business that's has supported Federal Government's IT initiatives for over four decades.  We work side-by-side with our Federal clients as a trusted, long-term partner to offer innovative advice and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best-of-breed business processes. The SMS advantage in management and technology consulting includes deep domain expertise in complex networking design and unifying communities of interest. 


We have strong capabilities in design & build, planning, governance, quality management, security, analytics, virtualization, operations and business process improvement. For 40 years, SMS has brought customer satisfaction to Federal clients and formed lasting alliances with leading technology companies and talented small businesses to deliver joint, leading-edge, cost-effective services and products. 

Submit your resume today!


SMS is seeking a candidate to fill an Arcsight Application Administrator position supporting DISA's GSM-O contract at Scott AFB, IL. The candidate will provide support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations. Work is performed based on the customer Accepted Level of Performance. Candidate should be familiar performing within a fixed price, performance-based environment where performance is based on pre-determined Service Level Agreement's (SLA's) or Acceptable Levels of Performance (ALP's). Candidate is required to support the development, documentation and tracking of measurements and metrics relevant to the ALP's

  • Be able to work in a rapid paced environment and must be able to work independently
  • The candidate works independently to maintain the smooth operation of a multi-user computer systems, including coordination with network administrators
  • The candidate will be responsible for configuration, implementation, testing and performance enhancements for ArcSight appliances (loggers, smart connectors, forwarders, ArcMCs, and ESM)
  • Work with systems engineers, enterprise architects, systems administrators and other technical staff on the implementation, testing, deployment and integration of computing systems
  • Interacts with users and evaluates vendor products
  • Creates, maintains, and implements detailed documentation and maintains standard operating procedures
  • Application of security settings and other commercial best practices such as DISA STIGS
  • Provides coaching and reviewing the work of lower level technical staff
  • 10% of domestic and international travel


Basic Qualifications

  • CND architectural design experience as well as hands-on experience with ArcSight
  • Be familiar with performing based on service level agreement (SLA)
  • Extensive expertise in installing, maintaining, and supporting ArcSight and its component systems
  • Shell scripting (e.g. bash) and experience in other languages like Perl
  • Candidates with a thorough knowledge of networking principles to included TCP/IP a plus
  • Application of security settings and other commercial best practices such as DISA STIGS

Preferred Qualifications

  • Integration of Network Management (NM) and Element Management (EM) systems with network performance, trouble ticketing, and security subsystems highly desired
  • Experience with support systems to include enclave Ethernet switches, storage area networks (SAN), and network attached storage (NAS)
  • Experience with a ticketing system such as BMC Remedy
  • Windows Server experience
  • Experience working with virtual environments


  • Bachelor's degree in a relevant technical discipline and 5 years of overall related experience with HP ArcSight and its components is required.
  • 4+ years of additional related years of experience is accepted in lieu of a degree



  • Currently possess DoD 8750 certification at least IAT level II, e.g. Security+ce
  • ITIL v3 Foundation certification preferred


Active Secret and the ability to acquire a Top Secret security clearance



SMS is an Equal Oppotunity Employer.


SMS is a veteran-owned network integrator established in 1976.  With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.  



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