JRSS - Performance Management Engineer

US-IL-Belleville
Job ID
2017-1764
# of Openings
1
Clearance Requirement
TS
Education Requirement
Bachelor's Degree
Certifications
Security+ or CISSP, any of the following: Infovista, Riverbed/Opnet, Netcool, BMC Remedy
Experience Level
Mid-level
8570 Compliant
IAT 2

Overview

SMS is a fast growing, veteran-owned business that's has supported Federal Government's IT initiatives for over four decades.  We work side-by-side with our Federal clients as a trusted, long-term partner to offer innovative advice and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best-of-breed business processes. The SMS advantage in management and technology consulting includes deep domain expertise in complex networking design and unifying communities of interest. 

 

We have strong capabilities in design & build, planning, governance, quality management, security, analytics, virtualization, operations and business process improvement. For 40 years, SMS has brought customer satisfaction to Federal clients and formed lasting alliances with leading technology companies and talented small businesses to deliver joint, leading-edge, cost-effective services and products. 

Submit your resume today!

 

SMS is partnered with Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense and Intelligence Group of Leidos, has an opening for a Performance Management Engineer for the JRSS team at Scott AFB, IL.


Defense Information Systems Agency (DISA) located at Scott AFB, IL is partnering with the U.S. Army and Air Force to fundamentally change the way the Department of Defense (DoD) secures and protects its information networks by deploying Joint Regional Security Stacks (JRSS). Joint Regional Security Stacks (JRSS) are designed for security of the network to be centralized into regional architectures instead of locally distributed architectures at each military base, post, camp or station. This position directly supports the DISA-provided JRSS capabilities and services as part of the JRSS Performance Management team. We work in a performance-based environment where our performance is based on pre-determined Service Level Agreements (SLA) or Acceptable Levels of Performance (ALP).

Responsibilities

  • Proactively monitor the performance of all devices and/or network elements in the entire JRSS services network
  • Perform customer traffic measurements and monitor deviations from performance standards
  • Responsible to provide reports regarding network events, or potential events, to customers and Government oversight entities, ensuring incidents are populated in the Trouble Management System
  • Provide limited analyses of incidents by: determining the incidents’ nature and formulating responses, identifying and providing the ability to surge during emergencies, correlating event and incident data and determining actions to be taken, and determining possible effects on the networks, customers and other organizations
  • Responsible to use network management and performance monitoring tools, identify components/elements which may lead to or cause network degradation or failure
  • Responsible for taking customer requirements for new reports and developing initial report, and following up with the customer to ensure output meets their requirements

Qualifications

  • Experience with the following: alarm surveillance, fault management, performance management
  • Expertise in one or more of the following: Performance or capacity planning, reporting, analysis, root cause assessment and forensics
  • Expertise in two or more of the following devices/vendors: MS Excel, Infovista, Riverbed/Opnet, Netcool, BMC Remedy
  • Ability to work in a team focused and dynamic environment

Education

  • Bachelors’ degree in a relevant technical discipline with 8 years overall related experience
  • 4+ years of additional related years of experience is accepted in lieu of a degree

Certification

Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, CISSP or equivalent) prior to start date

 

Clearance

Active Secret security clearance

 

SMS is an Equal Opportunity Employer. 

 

SMS is a veteran-owned network integrator established in 1976.  With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.  

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed